PeopleConnect generates exact matches that do not exist in Microsoft Teams. It is enough to know word fragments and also search endings of the name or phone number. The advanced search functions produce more precise results because the search is configured as “Contains”. The data is brought together in a fast repository, mapped and can then be accessed by Teams.īook a PeopleConnect demo Central address book with precise and extendable search It integrates various data sources, such as M365/Azure AD, Active Directory, SQL databases, CSV files, phone systems and more. makes the contacts available in a flexible address book view.Ĭentral integration of internal and external data sources in a Teams address listĪs a special feature, my-IAM PeopleConnect leverages contacts from various data sources and makes them available in Teams as a central address book.improves the searchability of contact persons and.centralizes all internal and external contacts from multiple data sources,.The new PeopleConnect cloud service of the my-IAM platform These improvement opportunities are what my-IAM PeopleConnect is dedicated to. How a central address book works in Teams If an employee wants to access all contacts via the Teams contact search, this is not possible with Microsoft on-board resources. In practice, however, companies often additionally use other sources to store contacts, such as In addition, Teams only offers access to M365/Azure AD users. In summary, it can be stated: If you are looking for contacts in a large company whose names or positions you may not know, then searching via Teams offers little chance of success. However, this does not appear in the list view in Teams and is consequently not searchable. When adding a new contact, there is the “Company” input field.The inaccurate search, which Microsoft has configured with “Starts with”, is particularly disadvantageous.įor example, a search for “engineer” does not return any hits, even though there is an employee in the company whose job description contains “engineer” (Cloud Service Engineer).It is also not possible to search for skills or abilities.Fragments of a word or number are not searchable.The search options for contacts are limited and restricted to names, titles and full phone numbers.The following disadvantages are apparent when searching for contacts: Contacts only searchable to a limited extent What if you don’t know the name or only remember fragments? Maybe you are looking for someone with certain skills to work on a project? Or you need information about customers or market developments? What happens if you need a contact that is not stored in Azure AD? Even though “adding contacts” sounds easy, unfortunately it is not in Microsoft Teams. This is why adding contacts to Teams is not enoughīut this is where the problems begin. See also our article “How can I find my contacts in Microsoft Teams?”. However, to find a contact in the existing list, only the first or last name, title and phone number can be searched here. ![]() The longer the list, the more often the search field is used in practice. This is the only overview of contacts that Teams provides. For each contact there is a selection of contact options. In the list view you can see the position and phone number next to the profile picture and name. ![]() You can also see from the description of Microsoft that this is all that is provided. To add a new contact, the option “Add contact” must be used. These contacts are added by each user himself – so it is not a central address book. In the area “ Contacts” the already existing Teams contacts are displayed in alphabetical order. Under “ Phone” you can see the people you have already been in contact with. If you want to call a new colleague, the known M365 users are suggested when you enter a name. In the “Calls” section there are two options: Phone and Contacts. These can be internal employees or external colleagues who also use M365. Here, Teams accesses the M365 users stored in Azure AD. The chat contacts are all those people who also use Teams or, for example, Skype for Business. In principle, there are two types of contacts in Teams, the chat contacts and the call contacts. In MS Teams or even Outlook there are only limited possibilities to search for contacts.įor a better understanding, we will briefly examine how contacts are organized in Teams and where the limitations lie. Global address book in MS Teams – Conclusion.Flexible and multifunctional address directory for all contacts.Central address book with precise and extendable search.Central integration of internal and external data sources in a Teams address list.How a central address book works in Teams.Contacts only searchable to a limited extent. ![]()
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